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TERMS & POLICIES

Privacy Policy

How we handle the personal data you share with us when you use scopesystems.sa — including your business account, quote requests, rental requests and payments.

Last updated: 18 August 2024

1. What information do we collect?

Information you give us when you register, request a quote or rental, or contact us:

  • Name, phone number, email and billing address
  • Username, password and contact preferences
  • Payment data needed to process a purchase — stored by our payment processor, not on our website
  • Automatically collected data: IP address, browser and device details, approximate location, log files and cookies
We do not process sensitive personal information, and we do not receive information about you from third parties.

2. How do we process your information?

  • To create and manage your account and sign you in
  • To prepare quotes and fulfil your orders, payments, returns and exchanges
  • To answer your enquiries and provide support
  • To send marketing messages if you agree — you can unsubscribe at any time
  • To keep our services safe and prevent fraud, and to improve our website

3. When and with whom do we share it?

Only with service providers who work for us and need the data to do so — such as order fulfilment and delivery providers, payment processors, analytics (Google Analytics) and communication tools — or in case of a business transfer, or when required by law.

4. Cookies and tracking

We use cookies to remember your preferences, keep you signed in and improve your experience. You can disable cookies in your browser, but some features may not work.

5. How long do we keep your information?

Only as long as needed for the purposes in this policy, or longer if required by law (for example for tax and accounting). After that we delete or anonymise it.

6. How do we keep it safe?

We use organisational and technical security measures to protect your data. No transmission over the internet is 100% secure, so please access our services from a secure environment.

7. Minors

We do not collect data from or market to children under the age of 18.

8. Your privacy rights

  • Review, change or close your account at any time from My account
  • Withdraw your consent or opt out of marketing
  • Request access to, correction or deletion of your data — we respond within one month

9. Updates & contact

We may update this policy; the latest date is shown at the top. Questions? Email info@scopesystems.sa or write to Anzmt Almajal Trading Est., Taif St, Dhahrat Laban, Riyadh 12561 · +966 11 219 0492.

Need some help?

Contact our Riyadh team Sun–Thu, 9:00 am–5:00 pm — call +966 11 219 0492 or email sales@scopesystems.sa.

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